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When it comes to quality in laboratory services, there are three important points: to give accurate and reliable results, to give timely results and to give appropriate results to expectations. In short, the quality of the laboratory services, in accordance with the quality standards to provide accurate, reliable and timely results.
The International Laboratory Accreditation Organization (ILAC) has prepared a guideline for the standardization of laboratory analyzes. This guideline then became the ISO 17025 standard by the International Organization for Standardization (ISO).
In the meantime, a number of standards have been developed by the Clinical Laboratory Standards Institute (CLSI, Clinical Laboratory Standards Institute). These standards have also been converted to ISO 15189 standard by ISO.
The standards of quality and accreditation in laboratories today are as follows:
- Conformity with standards: TS EN ISO 9000 Quality management systems - Fundamentals, terms and recipes
- In terms of competence:
- TS EN ISO / IEC 17025 General Conditions for the Qualification of Test and Calibration Laboratories
- TS EN ISO 15189 Medical laboratories - Special requirements for quality and competence
The aim of the quality management studies is to ensure that the laboratories provide accurate, reliable and timely results. In this way, it is aimed to reduce the risk of damage to the individuals and organizations receiving a laboratory service and to contribute to the protection of nature.
Errors in the collection, storage and transportation of samples, analysis and storage of the samples before, during and after the analysis may cause irreparable results. Quality management systems are needed to reduce these errors.
EuroLab serves its customers as a laboratory that implements international quality standards, has academic staff, follows the developing and changing technology, attaches importance to the security of society and environment and keeps customer satisfaction and laboratory reputation at the highest level.